Microsoft Office 365

How do get the most out of this toolbox to meet your company’s needs. 

“With over 2.6 billion active users and over 4.6 billion email accounts in operation, email is the most important and widely used communications medium on the internet” according to Phrasee’s blog. 

Thanks to Ray Tomlinson, email was the first “killer app” and our lives have never been the same since – for better or worse. 

Needless to say, email is the main application in Microsoft’s Office 365 suite of productivity tools, but it is all the other applications that make it so valuable.  Word, Excel, PowerPoint, SharePoint, and countless other apps that Microsoft has include in the toolbox give employees the ability to perform knowledge work at a high level. 

We spend a significant amount of resources migrating customers to the Office 365 Cloud for these very reasons, however it is our Microsoft certifications and experience that allow us to credibly manage these environments securely and professionally. 

Recently, there was a thread on Reddit about Deleting specific emails from Office 365.  This information can be very useful in the hands of a senior engineer who knows what they are doing.  On the other hand, in the hands of a novice, this information can lead to the complete deletion of an organizations entire email history.  Caveat emptor. 

We have spent considerable time and resources to achieve Microsoft Gold Partnership status as a managed services provider for Collaboration and Content, Datacenter and Cloud Productivity as well as Silver Messaging, Small and Midmarket Cloud Solutions to increase our value to our customers through best practices as their trusted I.T advisor.  This investment in our techs enables them to achieve required certifications to deliver the benefits of Office 365 to our customers.  Which in turn, gives our customers confidence in our ability to support their environment enabling them to focus on their core competencies and be productive employees.  

For example, knowing what encryption features are enabled “out of the box” in Office 365 versus what must be manual configured greatly increases the security benefits of the Microsoft email application in Office 365 to combat the phishing threats, spam, junk mail, and malware embedded in these delivery attempts.  We discussed filtering in greater detail in our “Gone Phishing” blog from September 27th, 2017. 

A key takeaway on the benefits of knowing how to leverage the advanced features in Office 365 is that just having the DNS records enabled does not mean your filter is setup correctly to use them.  For example, a “gotcha” here is that if you do filter for the DNS records and your customers do not use them, several emails may be flagged as “junk” based on the rules utilized in Office 365.  Our experience has taught us how to navigate these waters and provide safe harbor for our customers. 

Another benefit of our service is understanding the business needs of our customers to ensure they have the correct Office 365 business plan.  Having the correct plan ensures operational and financial responsibility for our customers’ needs.  Furthermore, managing the licenses and matching the versions of Office 365 keeps our customer current, secure and makes it easier to share documents.  
If you really want to get technical with regards to encryption features and their benefits, TLS default mail encryption is opportunistic with options to include different methods and feature sets such as Office Message Encryption, Information Rights Management, etc. 

You can find a complete list of Microsoft Office 365 applications here.

In the meantime, feel free to reach out to us to learn more. 

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